Frequently Asked Questions

General Questions:
Why doesn’t my purchase order include tax?  We are only required to charge sales or use tax in those States where our company has nexus (persons or property connected to our company).  Cabot Components Corporation is located in the State of Arkansas and we are required to collect tax for shipments that will be received in Arkansas.  This does not mean that you are relieved of your responsibility to remit the appropriate tax to your State, County (Parish) or municipality.  In fact, many States now require that you report Internet purchases, for which you did not pay sales or use tax, on your annual State Income Tax return.

If sales or use tax were otherwise applicable, would you still charge me tax if I am reselling the product?  If you possess and present a valid Resale Certificate issued by your State, then we are not required to charge you sales or use tax.  However, it is your responsibility to collect the tax from your customer and remit it to the State.

Insulation:
I want to put the insulation in my attic space.  Are the rolls small enough to fit through my opening?  This is a tough question since it depends on the size of your attic opening.  Most people asking this question are referring to a "pull down stairs" type of opening.  Typically, the smallest dimension of these openings is 26" while a standard roll of insulation has a diameter of nearly 38".  Therefore, in most cases, you will not be able to fit a packaged roll of insulation through your opening.  Additionally, you must consider that the weight of the roll most often purchased for this purpose weighs approximately 70 pounds.  But don't despair, you can unroll the product and pull it through your opening or pre-cut it downstairs, where it is typically cooler and then take it up to the attic.  We save you some money by producing this material in long rolls versus short pre-cut sections.

I don't know how much insulation I need for by building.  Will you calculate it for me?  Yes, we will be happy to calculate how much insulation or Solarguard you need.  Just fill out the online form and we will quote you a price, usually the same business day.

Do you recommend using patch tape to seal where blanket insulation joins?  No we do not generally recommend this course of action.  The bond between the two items does not hold very well, particularly when using long pieces of tape.  For more information, read the "Use of Patch Tape to Seal Insulation Joints" News Bulletin.

What is Solarguard?  Solarguard is a revolutionary new reflective insulation consisting of a 1/4" fiberglass core bonded to either two layers of 99% pure aluminum or one layer of aluminum and one layer of durable white scrim-reinforced facing material, whichever you choose.

Is fiberglass insulation a "green" product?  Yes.  Reports indicate that insulation currently in place in the United States saves approximately 11 quadrillion BTUs of energy every year.

Is fiberglass insulation combustible?  Fiberglass insulation, which is made from sand and recycled glass, is naturally non-combustible.

What purpose does the facing serve on fiberglass insulation?  It is in general a vapor retarder, which if properly installed helps resist the movement of moisture toward cold surfaces where it could condense.  Proper installation is facing applied toward the "warm-in-winter part of the building.

What is "R" value?  R-value is a measure of a materials resistance to heat flow.  In other words, how well the material resists transferring heat from one location to another.  Generally, insulation ranges from R-11 to R-38 with the higher number having greater insulating power.

What is the benefit of adding insulation to my metal building?  Insulation in your metal building will provide some noise control in addition to condensation control and energy savings.  Depending on the facing, it may also provide enhanced light reflectivity.

Where do you use Solarguard?  Solarguard is designed for use in either commercial buildings (metal or post and frame) or homes.



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